Customer Experience Consulting based in New York City.
Intro
Customer champion with experience in turn-around operations, marketing, customer service, business development and sales. Strategic thinker with a proven track record of using data and insights to drive customer centric business decisions at start-ups and companies.
Just a few things I do…
Customer Journey Optimization
Customer Support Solutions
Training Development & Rollout
Lead Management & Sales Journey
Retention Programs & Upsell in Tele